Aaahh the good ol’ days!! Customer service was accepted to be just putting them on hold for an eternity and offering a selection of elevator music.But unfortunately, those days are as extinct as a Dodo! Today’s customers are impatient and want everything with ease. Price isn’t everything anymore. In this age of instant gratification, it’s… Continue reading Be in Control of Your Workflow: Re-Ordering Custom Buttons in Zoho CRM Layouts
A Guide to Mastering CRM Object Query Language (COQL) for Efficient Data Retrieval in Zoho CRM
Mastering COQL: Fetching Records from Zoho CRM Businesses increasingly prioritise customer-centricity as a crucial strategy, thus making customer relationship management systems indispensable. Consequently, businesses today hold vast amounts of customer intelligence. However, most organisations struggle to efficiently utilise this data. Rather than piling up customer data, businesses must leverage it rightly to drive business decision-making.… Continue reading A Guide to Mastering CRM Object Query Language (COQL) for Efficient Data Retrieval in Zoho CRM
