WhatsApp Automation Services
Emails get ignored. Calls get declined. WhatsApp gets read — in minutes. We put your business on the official WhatsApp Business API with instant replies, order updates and campaigns that customers actually open, click and answer.
Meet Customers Where
They Actually Reply
Over 2 billion people check WhatsApp every day — and they read business messages there at rates email can only dream of. The channel is open; automation makes it scale.
Read, Not Ignored
WhatsApp messages see ~98% open rates and most are read within minutes — your offers and updates stop dying in spam folders.
First to Reply Wins
Buyers message several businesses and buy from the one that answers first. Automation makes that answer yours — in seconds, 24/7.
From Chat to Checkout
Catalogues, payment links and order tracking inside the conversation — the chat that starts with a question ends with a sale.
Instant Replies & Chat Assistants
Every enquiry answered the moment it arrives — prices, availability, timings, directions — with a smooth handover to your team for anything that needs a human touch.
24/7 Auto-Responses
Your most common questions answered instantly at 2 PM or 2 AM — no enquiry left waiting until Monday.
Lead Capture & Qualification
The assistant collects name, need and budget conversationally — your sales team opens every chat with context.
Human Handover
Complex or sensitive chats route to the right person instantly, with the full conversation attached — no repeating, no bot loops.
Order Updates & Customer Journeys
The messages customers actually want — confirmations, delivery updates, reminders — sent automatically at exactly the right moment, triggered by your store, booking system or back office.
Order & Delivery Updates
Confirmed, packed, shipped, delivered — proactive updates that cut "where is my order?" calls to near zero.
Reminders That Get Kept
Appointments, renewals, payments and pickups — reminders people actually read mean fewer no-shows and faster collections.
Cart & Enquiry Recovery
Abandoned carts and gone-quiet enquiries get a friendly nudge with a payment link — revenue recovered on autopilot.
Broadcasts & Campaigns
Launches, offers and re-engagement campaigns sent to opted-in customers — segmented, personalised and measured, from a verified business profile they recognise and trust.
Segmented Broadcasts
New arrivals to past buyers, offers to window-shoppers — the right message to the right list, never spray-and-pray.
Rich, Clickable Templates
Images, catalogues and tap-to-act buttons — "Order Now", "Book a Slot", "Talk to Sales" — right inside the message.
Measured to the Message
Sent, delivered, read, clicked, replied — every campaign reports real numbers so the next one performs better.
Live on WhatsApp
in About 3 Weeks
From API approval to your first automated conversation — we handle the technical and compliance side while you approve the words your customers will see.
API Setup & Verification
Official Business API onboarding, business verification and green-tick application — done for you.
Week 1Journey Design
We script the conversations — welcome flows, FAQs, updates, campaigns — in your brand's voice, for your approval.
Week 1-2Build & Connect
Flows built and wired to your store, booking system and team inbox — triggers fire from real business events.
Week 2-3Test & Go Live
Every flow tested on real phones, opt-ins verified, templates approved — then your number goes live.
Week 3Optimise & Grow
Monthly reviews of response rates and conversions — new journeys and campaigns added as your playbook matures.
OngoingWhy Choose Absoft
Official API, Done Right
Verified profile, approved templates, compliant opt-ins — no shortcuts that get numbers banned and customer trust burned.
Wired Into Your Operations
We're automation engineers, not just chat-tool resellers — your WhatsApp flows trigger from real orders, bookings and payments.
Built to Sell, Not Just Send
Every journey is designed around a business outcome — faster replies, kept appointments, recovered carts, repeat orders.