Privacy Policy for Absoft IT Solutions

At Absoft IT Solutions, accessible from https://www.absoft.io, protecting the privacy of our visitors is a priority. This Privacy Policy outlines the types of information collected and recorded by Absoft IT Solutions and how we use it. If you have further questions or need more details, feel free to contact us.

Scope of the Privacy Policy

This Privacy Policy applies exclusively to online activities and is valid for visitors to our website in relation to the information shared and/or collected on https://www.absoft.io. It does not apply to any offline data collection or activities conducted outside this website.

Consent

By using our website, you agree to this Privacy Policy and its terms.

Information We Collect

The information we collect may include:

  1. Personal Information:
    • Name, email address, phone number, company name, address, and other details provided at the time of account creation, inquiries, or contact.
  2. Additional Information:
    • Any attachments, queries, or content shared directly with us through communication channels.
  3. Registration Details:
    • Information such as account credentials and company-related details when registering for our services.

How We Use Your Information

The collected information is used for:

  • Maintaining and operating our website.
  • Improving website features and user experience.
  • Understanding and analyzing website usage.
  • Developing new products, features, and services.
  • Communicating updates, marketing, and promotional information.
  • Responding to inquiries and providing customer support.
  • Preventing fraud and ensuring data security.

Customer Security

We prioritize the security of your data and credentials. Sensitive information, such as usernames or passwords, will only be requested via our official email: [email protected]

We will never request credentials through WhatsApp, phone calls, or non-official emails. If you receive any such request, notify us immediately at [email protected]

Log Files

Absoft IT Solutions follows standard log file procedures to gather information, including:

  • IP addresses.
  • Browser type.
  • Internet Service Provider (ISP) details.
  • Time and date stamps.
  • Referring/exit pages and click counts.

This data is used for analytics and trend monitoring, ensuring no personal identification is involved.

Advertising and Third-Party Policies

We may use third-party ad services that deploy cookies, JavaScript, or web beacons to enhance advertising effectiveness. Absoft IT Solutions does not control these technologies or the data gathered by third-party advertisers. We recommend reviewing the respective privacy policies of these entities for details.

Data Protection Rights

Absoft IT Solutions ensures compliance with GDPR and CCPA, empowering users with the following rights:

  1. Access – Request copies of your personal data.
  2. Correction – Request corrections for inaccurate data.
  3. Erasure – Request deletion of your personal data.
  4. Restriction – Limit processing of your data.
  5. Objection – Object to data processing.
  6. Data Portability – Transfer data to another organization or yourself.

Requests can be submitted at [email protected], and we will respond within one month.

Children’s Privacy

Absoft IT Solutions does not knowingly collect personal data from children under 13. If such information is shared inadvertently, please contact us immediately at [email protected] to ensure its removal.

Refund Policy
General Terms:

For services purchased from Absoft IT Solutions, refunds are offered under the following conditions:

  1. Requests must be initiated within 3 business days of the purchase.
  2. Technical issues not resolved by the support team may qualify for refunds.

Refund Exclusions:

Refunds are not provided for:

  • Requests made after 3 days of purchase.
  • Refusal to implement recommended changes by our support team.
  • Subsequent services purchased after an initial refund.

Refund Procedure:

Refund requests must be emailed to [email protected]. Requests via other channels will not be accepted. Approved refunds will be processed within 3 business days and may take up to 10 working days to reflect in your account.

If you have any questions or concerns regarding this Privacy or Refund Policy, please contact us at:

Email: [email protected]
Official Website: https://www.absoft.io

Thank you for trusting Absoft IT Solutions!

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